We love sharing our learnings and expertise in travel retail and related topics. Here, we publish new white papers, presentations and and other content regularly to inspire you and help you achieve your goals. Choose your favourite topics and see what you find. Happy reading!
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Leaving the Red - Creating a profitable airlineWhite paper
Air travel has been under a lot of pressure from many directions the past decades. Although the market has grown significantly, positive margins are rare and the classic players in the industry are being challenged by new innovative companies.
Tour Operators - the New One-Stop-ShopsWhite paper
Our new white paper deals with how tour operators can boost revenue by selling seat reservations, extra luggage, and more.
NDC: Airline Challenges and OpportunitiesWhite paper
NDC is transforming the travel industry. Our second NDC white paper takes a look at: How NDC can unlock your indirect sales channels The shift towards retail marketing that NDC means for an airline How you can get your OTAs onboard
The Millennials - what you need to know about the new generation of travellersWhite paper
The largest generation ever is about to hit their peak spending and travelling years.
Introducing NDCWhite paper
The future of travel retail has arrived. Airlines and travel agents that proactively seek out the opportunities of the new game plan are likely to become the winners.
Making Buying EasyWhite paper
If you have all the right ancillaries and still look at extremely low conversion rates, you might not have made it easy enough for your passengers to buy.
Using the Right Sales ChannelsWhite paper
Most airlines sell the main part of their travels via indirect channels such as OTAs, tour operators and travel agents. However, many only offer their complete portfolio of ancillary services on their own web site. At the same time resellers are eager to sell airline ancillaries but have very limited access to them.
Offering what the travellers wantWhite paper
Making offers relevant to the individual can increase conversion rates dramatically.
10 things to consider before venturing into ancillary revenue projectsWhite paper
Almost all airlines are currently involved in various ancillary revenue projects in order to improve their profitability. Some have taken a holistic approach while others are experimenting with more defined areas.
Ancillary revenue for GDS attached airlinesWhite paper
Great ingenuity has given rise to a vast array of new paid services; online check-in, new forms of baggage handling, in-flight internet connections, upgraded meals, seat booking and next seat free.
Right data at the right timeWhite paper
Passenger data scattered across a multitude of systems and consequently difficult to collect and compile in a relevant way.
Ancillary revenue opportunities rises from consumer behaviorWhite paper
Customized offers and an extensive range of add-on products is now the norm in virtually all consumer-focused industries.
Maximizing traveler's spending propensityWhite paper
The way to profitability - and even survival - spells ancillary revenues, i.e. creative thinking to find new ways to make the passengers spend more money before, during, and after the trip.
Benefit from Increasing Passenger ExpectactionsWhite paper
Flexible passenger options and the ability to take advantage of ancillary revenue opportunities has become a survival issue for the airline industry.
Strong reasons why you should engage a specialist company in passenger data managementWhite paper
The challenge: to eliminate manual work and error sources by integrating a growing number of data sources into a coherent whole.
Business Development for bottom line concerned airlinesWhite paper
Don't let your everyday cares slow down crucial business development projects.
Empower your cabin crew with information advantagesWhite paper
Improved onboard operational efficiency and new ancillary opportunities
Post-sale web shop solutionsWhite paper
New revenue sources for progressive airlines.
Venture with tour operators to boost your sales of travel enhancement servicesWhite paper
A strategic approach to tour operator partnerships.
The Power of Intelligent SeatingWhite paper
New revenue sources and more passenger options for a better travel experience.
Join the airline retail revolutionWhite paper
Times are tough for many airlines. But some have started to increase their ancillary revenues, reaching up to €50 per passenger.
Unleash the Opportunities of Online Shopping for AirlinesWhite paper
Don´t let a great opportunity fly by you. Find out how web-based pre-ordering systems give airlines a bigger share of the traveller's wallet.
Airline best practice: how to launch a pre-ordering initiativeWhite paper
Today, airlines are not just competing with each other for a share of the passenger market; they are also competing for a cut of each passenger’s total travel budget.