Entries by André Chapman

Using the Right Sales Channels

Most airlines sell the main part of their travels via indirect channels such as OTAs, tour operators and travel agents. However, many only offer their complete portfolio of ancillary services on their own web site. At the same time resellers are eager to sell airline ancillaries but have very limited access to them.

Introducing NDC

The future of travel retail has arrived. Airlines and travel agents that proactively seek out the opportunities of the new game plan are likely to become the winners.